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World Class Vocational Excellence (WAVE)
T'WAVE' is MKCL's
flagship vocational education program
for enhancing employability of the
youth. WAVE courses offer actionable
knowledge and job - orientation for
a variety of industry sectors.
Maharashtra Knowledge Corporation
Limited (MKCL) and Global
Talent Track (GTT) have
entered into a path-breaking
partnership to provide
quality oriented vocational
training to students
preparing them for
a variety of emerging
careers. The programmes
are unique and comprehensively
designed to impart
professional training
and equip students
with specific knowledge
and skills required
by different industries
For detailed syllabus
please visit www.mkcl.org/wave/WAVE-Retail |
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Diploma in Diploma in Retail Management » click
to see more
Because of the evolution of retail industry. today we see multistoried malls and huge shopping centers which offerfood, shopping and entertainment ::nder one roof. There is a constant demand for trained Retail management professionals in the industry for processing merchandised shipments, achieving sales and profitabi!i!y and administration. This course will impart the professional training pertaining to Retai: SWOt.
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| Job Opportunities |
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Purchase Associates. Merchandisers, Marketing Associates, Store
Associates, IT Associate. Efficiency Experts, Facility Associates, Sales Representatives at various retail stores and malls. |
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Basics of Retail, Consumer Behaviour, Use of IT in Retail Sector, Customer
Service and Selling Skills, Retail Store formats, Grooming and Personality Development, Store Processes, Store Design and Visual Merchandising
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Diploma in Diploma in Customer Service Management » click to see more
Customer service is one of the key drivers to increase customer loyalty and the company revenue. Providing effective customer support has become an important priority for companies. Professionals having valuable customer service expertise to develop valued customer relationships are in great demand. This course will provide the actionable knowledge related to customer service in a variety of industry sectors.
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| Job Opportunities |
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Customer Care Associates & Customer Service Executive in Retail, FMCG,
Insurance, Manufacturing, Hospitality, BPO & Banking industry. |
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| Topics Covered: Principles
and Basics of print media, Designing layouts
with vector and raster graphics using Adobe
InDesign. For detailed syllabus please visit:www.mkcl.org/wave/WAVE-Customerservice |
Diploma in Diploma in Selling Skills » click to see more
Product selling today is a specialized and challenging field as the consumer today has many choices to choose from while making buying decisions. The course on consumer product selling addresses all the aspects related to selling, marketing and stages of sales process.
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| Job Opportunities |
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Direct Sales Executives, Retail Associates. Merchandisers, Sales
Representatives in various Service, Manufacturing, FMCG, Hospitality organisations. |
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Differentiating Marketing and Sales, Understanding Customer Needs,
Understanding Competition, Display and Demonstrations, Negotiation Skills, Communication Skills, Selling and Closing Skills.
For detailed syllabus please visitwww.mkcl.org/wave/WAVE-Selling skills
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Diploma in Diploma in Banking, Financial Services and Insurance (BFSI) » click to see more
| The 'Banking,
Financial Services and Insurance' sector constantly requires trained manpower. India has opened foreign direct investments in banking and financial sector hence lot of multinationals are entering in the BFSI sector. Because of these investments and new ventures, lot of job opportunities are created in this sector. This course will impart a professional training related to BFSI sector. |
| Job Opportunities |
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Financial Planning Advisor, Banking Associates, Liabilities Account Sales Officer, Phone Banking, Asset Account Sales Officer, Equity and
Commodity Relationship Manager, Credit card Sales Officer with Financial
Agency, etc. |
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| Introduction
to BFSI products, Credit cards, Deposits,
Insurance, Loans, Communication and
Selling Skills, Phone Banking Operations,
Financial Planning. For detailed syllabus
please visit www.mkcl.org/wave/WAVE-BFSI |
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